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Turkish Airlines complaint: Repeatedly being ignored transferred and told conflicting information

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Filed 25 Feb 2023 by N

Feb 5 – my flight was from sfo to istanbul

I called capital one which was the third party who I booked from, they called Turkish airlines and both representatives told me that it can be changed with NO COST.

was forced to submit 3 different feedbacks. Call 10 times. Each agent gave me conflicting information. Repeatedly refused to help me or transfer me to a manager.

Turkish Airlines complaint: Repeatedly being ignored transferred and told conflicting information
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