While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Etihad Airways over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Etihad Airways? Submit your Etihad Airways complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 41 complaints about Etihad Airways over the last 12 months. The graph below shows a monthly breakdown.
Curious about Etihad Airways's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Etihad Airways. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Etihad Airways by calling 1-877-690-0767. If you want to reach out to Etihad Airways through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from rnithya50@yahoo.com on 15 August 2023 about Etihad Airways.
I travelled at 9 th August by ethihad airways from Mumbai to abudhabi to Doha but once I arrived at Doha I didn't find my baggage and I complained and almost now above 7 days still I didn't receive my... Read more
Complaint from Saloni on 07 August 2023 about Etihad Airways.
I was informed about a new rule at Etihad to not allow the bag pack with cabin bag. Only single unit is now allowed; however, huge women purses were allowed with cabin bag. How hypocritical! I was then asked to... Read more
Complaint from NOSHABA on 03 August 2023 about Etihad Airways.
Dear concern, complaint Department ,EITHAD AIRWAYS. Me and my daughter have travelled from karachi to Toronto via abu Dhabi on 1.8.23. During flight from ABU DHABI TO TORONTO( 14 HOURS FLIGHT) we both were very frustrated due to non-operational TV/ LED... Read more
Complaint from zk on 02 August 2023 about Etihad Airways.
I have a valid USA immigration green card status. The counter agent didn't know how to understand the entered/admitted stamp, and was only looking at the old USA visa to USA to GET THE GREEN CARD. See attached stamp and... Read more
Complaint from rajeshb on 26 July 2023 about Etihad Airways.
Hello, I am lodging an official complaint against Etihad Airways for excessive delay in Refund of a ticket cancelled 3 months ago. I am Rajesh Balasubramanian, a frequent flyer with Etihad (Guest number EY500009095670) and I made two bookings on 3rd Feb... Read more
Complaint from Sandhya Singh on 18 July 2023 about Etihad Airways.
Respected Sir/Madam, I’d like to bring to your attention poor service received from Etihad at the Dublin airport for our flight to Delhi with my family. We need full refund for our tickets as we were not allowed to board the... Read more
Complaint from Muhammad Salman farooq on 17 July 2023 about Etihad Airways.
3NDOF4 . im travelling from lahore to dtw via amsterdam and in this flight its almost 3 airlines involved etihad klm and delta i booked this flight through justfly.com my baggege allowence is 2 checked bags so i came to lahore... Read more
Complaint from PHILBARRIER on 07 July 2023 about Etihad Airways.
VKIH2D CONFIRMATION NUMBER. YOUR GUEST SERVICES FROM MCO TO JFK WAS DELAYED RESULTING IN MISSING MY CONNECTION AND MISSING MY ENTIRE TRIP. MY SPOUSE HAD TO BEG JETBLUE TO REBOOK MY FLIGHT AT AN INCREASED COST. PLEASE SEE THE ITERNARY... Read more
Complaint from Ats1 on 28 June 2023 about Etihad Airways.
Refund not received and they say transaction was completed. Read more
Complaint from Sahil Sanghvi on 27 June 2023 about Etihad Airways.
FLIGHT COMPENSATION Dear Sir/ Ma'am, Me, Anagha rane and Sahil sanghvi are couple and had planned things on 9th march 2023. Our all connecting flight schedule was booked from 8th 9th march 2023 with Ethihad with luggage allowance of 23kgs ... Read more
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