While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Etihad Airways over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Etihad Airways? Submit your Etihad Airways complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 41 complaints about Etihad Airways over the last 12 months. The graph below shows a monthly breakdown.
Curious about Etihad Airways's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Etihad Airways. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Etihad Airways by calling 1-877-690-0767. If you want to reach out to Etihad Airways through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from noorzkhan on 19 July 2022 about Etihad Airways.
DFWEIZ ticket - 6072143660296 July 13th EY 77. Etihad airways staff mistakenly checked-in two of our suitcases as a wrong final destination. Final destination for those suitcases should have been BOSTON instead of AMSTERDAM. Etihad staff at Abu Dhabi airport... Read more
Complaint from Mhd on 14 July 2022 about Etihad Airways.
In the aeroplane someone insulted me and my kids. A cabin crew attended the incident. She demanded me to speak with her in Hindi as she was speaking in Hindi with the 3rd party. After that she went and came back... Read more
Complaint from caro.sg91 on 27 June 2022 about Etihad Airways.
My complaint is about Etihad not refunding me for a cancelled flight after over 2 months of requesting a refund (030422) and sending the full new bank details for reimbursement (230422). No bank transfer arrived yet and only an expired... Read more
Complaint from ajaykc on 29 May 2022 about Etihad Airways.
When I reached the check-in counter, I was denied to onboard the pet stating that they need the pet onboarding approval. How can I get the approval email if the Airline has not provided it to me and I had... Read more
Complaint from mikeyboy on 24 April 2022 about Etihad Airways.
Dear Sir Madam I would like to formally complain about the handling of myself as a longstanding and loyal flyer with Etihad currently a Gold Member with Etihad Guest Number: 100094603346, I have had several bad experiences with Etihad on... Read more
Complaint from Baggage complaint on 01 March 2022 about Etihad Airways.
Arrived at Manchester Airport 11-15 am on time on 28th February. Only to arrive at the baggage area after a long flight and had to wait over 90 minutes to collect our baggage.The flight crew received there's and went.... Read more
Complaint from Vinay Bansal on 24 February 2022 about Etihad Airways.
I am leaving on March 6th at 1:30 AM from Hyderabad, India to Washington, DC, USA. I am coming back on April 20th to Hyderabad back. I want to come early since my father is 92 and I have... Read more
Complaint from hugheskevin1 on 22 February 2022 about Etihad Airways.
Guest number 500031609534. Today (22222) i am trying to book flights from Manchester (UK) to Sydney on 26th Dec 2022, returning Melbourne to Manchester on Jan 16th 2023, BUISNESS CLASS. The website gives the following flight available: Man-Syd via Brussells,... Read more
Complaint from AzAm on 12 January 2022 about Etihad Airways.
Passengers Azad AMARSHI (Mr) and Indira AMARSHI (Mrs) - Our flights EY289 connecting to EY 25 on 1652020 was cancelled due to covid Ethihad promised us to rebook the flight on the same sector at a later date 400$ compensation... Read more
Complaint from FM Malik on 03 December 2021 about Etihad Airways.
Dear Etihad Airways, I have a question about What if my COVID-19 PCR test result is positive, but I have already had COVID-19 and recovered from it? What should I do? The Department of Health (Australia) provides guidance about this... Read more
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