Etihad Airways Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Etihad Airways over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 28, 2024

Etihad Airways complaint process

Do you have a dispute or had a bad customer experience with Etihad Airways? Submit your Etihad Airways complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Etihad Airways.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Etihad Airways complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Etihad Airways?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Etihad Airways complaints chart

We have received 47 complaints about Etihad Airways over the last 12 months. The graph below shows a monthly breakdown.

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Etihad Airways complaint statistics

Curious about Etihad Airways's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

95
Total complaints
95
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 95 ratings

How to contact the customer service of Etihad Airways?

Below, you will find the contact information for the complaint department of Etihad Airways. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-877-690-0767
Contact form:

You can contact the customer service of Etihad Airways by calling 1-877-690-0767. If you want to reach out to Etihad Airways through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Etihad Airways reviews: (95)

Authentic experiences shared by our community for your benefit.

Lost mobile

Complaint from Zareen on 15 June 2023 about Etihad Airways.

I forgot my mobile in etohad airline flight number EY130 Date: 11th May 2023 Seat number: 15E From Washington to abudhabi I have complaint before also Please respond to my query as soon as possible Read more

Comments: 0
Rating:

Refund Delays

Complaint from GordonL on 14 June 2023 about Etihad Airways.

A flight was cancelled in Nov 22. Guest Miles were refunded but not the money. I've had numerous online conversations but to no avail. The standard response is that someone will get in touch between 24 and 48 hours but no one... Read more

Comments: 0
Rating:

Apathy Of Etihad Airways Management

Complaint from Mukhtar Gondal on 12 June 2023 about Etihad Airways.

I have been a regular traveller with Etihad that used to be a very prestigious and high ranking airline. But , after a break of about 3/4 years I booked my return flight from Barcelona to Islamabad on 22... Read more

Comments: 0
Rating:

Mismanagement of Etihad Airways regarding booking

Complaint from Naran on 20 May 2023 about Etihad Airways.

I had a series of very disheartening experiences with Etihad Airways hence I am writing this email to file a complaint and seek compensation for all the losses that I have incurred. This is with regards to my flight: EY... Read more

Comments: 0
Rating:

Travel Bank Fraud

Complaint from KeyP on 19 May 2023 about Etihad Airways.

I had received travel bank credit for the ticket cancellation in Feb 2022. This credit was valid for 730 days since issue date as per the email ation from Etihad, which means it should be valid until 12th Oct 2023... Read more

Comments: 0
Rating:

Flight Delay

Complaint from Magdy on 12 May 2023 about Etihad Airways.

Airflight no EY 658 scheduled departure was in 5th of May 2023 from Cairo International Airport at 7:00 am towards Abu Dhabi International Airport landing scheduled to be at 11:25 am UAE time where we suppose to take Etihad Bus... Read more

Comments: 0
Rating:

Staffs attitude

Complaint from Lintumol on 09 May 2023 about Etihad Airways.

Today , I am 30 weeks and I have valid Gp letter , that mensioned weeks and date . They did allow me travell. I shown my EDD on my document ( scanning result ) . They behaved not in... Read more

Comments: 0
Rating:

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