Etihad Airways complaint: Change of flight time and at transit, delay

Complaint from Customer booking was HBFCQC reported on 30 August 2022 about Etihad Airways

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My complaint:

Flight EY26 LHR to Abu Dhabi brought forward 5 hrs on 1st August
Flight EY450 Abu Dhabi to Sydney delayed by 5 hours on 2nd August . Total stay in transit 14 hrs !

Suggested solution:

Need to claim for 5 hrs delayed flight at Abu Dhabi . Need proof EY 450 delayed because of technical fault believe to be air conditioning as told us by Etihad pilot

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