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Etihad Airways complaint: Damaged baggage

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Filed 18 Jan 2023 by Jehan

We took flight going to Manila thru Etihad

Connecting flights
New York to Abu Dhabi EY100
Abu Dhabi to Manila EY428

We only got to see our luggage upon arrival in the Philippines.

We checked in our luggage (Samsonite) in New York since it was a connecting flight we only got a hold of it upon arrival in Manila and saw thatt it was already damaged.

Hope airline can do something about this since we just purchased the luggage in New York.

Thank you very much.

Etihad Airways complaint: Damaged baggage
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