Skip to content
File a complaint
File a complaint

Etihad Airways complaints

Etihad Airways complaint: Etihad travel credit bank SCAM!

Open 269 views Airlines
File your Etihad Airways complaint How does Complain.biz work?

Filed 7 Jan 2023 by Sisi

Very poor customer service, you can never find them when you need them, Once I booked ticket from them, nightmare started. They cancelled the flight, but refused to give the refund directly to my account, but proposed some Travel credit bank, that was completely a SCAM!!! I hope nobody would fall for that. I have spent so much energy on this BS, never again, I would want to try this airway, a strict no-no! Useless customer service and doing nothing company. Thieves! Completely thieves! Disgusting!

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

1 comment

  1. Verena

    We bought 8 tickets from Etihad in June 2021, to fly on 2nd July 2021. Due to Covid and their God-knows-missing-Visa-counter in Cairo whatever, we could not fly. The money was credited to a "Travel Bank". Till September 2022 that money was visible, now it's gone. USD 7,841 (6 pax in 3 booking references) and noone knows where it is. "Having checked our records, we can see that there was no redemption or refund activity on your Etihad Guest Account. Guest Miles Balance is 0 miles" - that's the reply we received from Etihad Airways I am aware they are changing their guest account system, but their staff should see how much money we used to have saved, isn't it?

    Reply

More Etihad Airways complaints

View all 98

Wronged by Etihad Airways too?
Make it sting!

Launch complaint