While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Venmo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Venmo? Submit your Venmo complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Venmo.
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Finally, we can turn your complaint into a professional Venmo complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 27 complaints about Venmo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Venmo's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Venmo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Venmo by calling 1-855-812-4430. For Venmo support through email, send your inquiry to support@venmo.com. If you want to reach out to Venmo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Robert Pond on 13 February 2023 about Venmo.
I opened a new venmo account and transferred money from my bank account into venmo. I decided to transfer a portion back to my bank account the next day. The next thing I know venmo freezes my account... Read more
Complaint from Miss D on 21 January 2023 about Venmo.
According to a help chat, it says that if you want to cancel a pending transaction, Venmo could do it. When inquired about this they denied my request. I explained to several reps via chat, that I NEEDED MY... Read more
Complaint from @Ainsworth87 on 20 January 2023 about Venmo.
I was sent 100 through Venmo and I go to atm and couldn't get any money out. I called Venmo they tell me my acct was froze to send in a picture of my ID which I did then next... Read more
Complaint from larohrer on 13 November 2022 about Venmo.
I started receiving emails from Venmo about an account associated with my email. I don't have an account with Venmo and I don't want one. There was a credit card referenced that I didn't recognize. A payment... Read more
Complaint from @tanabhappy on 20 October 2022 about Venmo.
My fiancé Venmowed me $500.03 days ago, and they are withholding the funds and refuse to give it to me. I called Chase Bank and they said that they have had multiple calls about Venmo illegal activities. this has... Read more
Complaint from mrstp on 30 June 2022 about Venmo.
account was suspended with no notice or communication. reached out several times with no response. told they deactivated my account and will hold my funds for 6 months for no reason. can't afford for them to hold... Read more
Complaint from mrostad65 on 30 June 2022 about Venmo.
Venmo froze my account in December they've had 700 dollars of mine. That's still in my account my account I had linked to Venmo was closed because of there bogus fraud . No one has filed a complaint they didn't... Read more
Complaint from Myeshayi1 on 16 June 2022 about Venmo.
I just opened the acct yesterday so my friend could send me money! Not even in 15 mins they froze the acct and won’t allow me to get my money! This was money to save my place! Read more
Complaint from BillyBudd on 08 April 2022 about Venmo.
TWICE In 3 days; I have had ENDURE HOPELESSLY INEPT VENMO employees who MINDLESSLY RECITE _INAPPLICABLE_ and _IRRELEVANT_ procedures WRT [BANK] TRANSFERS… That is: In BOTH instances; VENMO RECEIVED, VERIFIED, and NOTIFIED ME That TWO BANK TRANSFERS Would be ‘Available to... Read more
Complaint from Janesj00 on 14 January 2022 about Venmo.
On Jan 4, 2022 I attempted to transfer $643 from Venmo to my banking account. I had no reason to make sure my account number was correct with Venmo as I had transferred money before without issue. Several... Read more
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