While Venmo offers a convenient way to handle digital payments, complaint data from our community has flagged several recurring issues users face with their accounts and transactions. Common complaints include account freezes or suspensions often without clear explanations, difficulties in recovering or transferring funds, and unresponsive customer service. Customers also report unauthorized transactions and issues with account security, which are sometimes not swiftly or adequately resolved.
To avoid these issues, we strongly advise customers to regularly monitor their account activity, enable all available security measures like two-factor authentication, and keep detailed records of transactions. If problems arise, contact customer service immediately and document all interactions with clear, concise information to facilitate resolution.
Do you have a dispute or had a bad customer experience with Venmo? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Venmo.
Our sentiment meter has detected that Venmo complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Venmo, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on March 12, 2026
We have received 1 complaints about Venmo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Venmo's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Venmo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Venmo by calling 1-855-812-4430. For Venmo support through email, send your inquiry to support@venmo.com. If you want to reach out to Venmo through their own website, you can use their contact form.
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Helpful experiences shared by verified Venmo customers. Search, discuss and connect with other people in our community.
Venom Debit Card Account: Shareka Strange 2020 Martin Luther King Blvd Apt 8A Palestine Tx 75803-7902 Routing number: 031101279 Account number: 222190049599 Someone been using my Venom card without my consent ordering Doordash orders back to back I would like to get my... Read more
Complaint from @Tracy-Kemp-15 on 14 May 2023 about Venmo.
I paid vendors using my husband's venmo account instead of mine (accidentally). He disputed the charges, and then recognized the issue. We both called the bank to resolve the dispute. The bank, Middlesex Savings Bank, contacted VENMO, resolved... Read more
Complaint from BennyA on 23 April 2023 about Venmo.
I had a dispute opened and refunded to in full of 124$. Then they decide the next day to take the funds again. Talked to 4 different agents, they “understand “ my frustration lol. Read more
Complaint from MORTEZA GHEZAVAT on 18 April 2023 about Venmo.
I have had My phone stolen and the person used my phone and transfer 2007 dollars unauthorized to her account and Venmo has denied the transaction without give me a reason. Read more
Complaint from Jon Brown on 24 March 2023 about Venmo.
They won't give me a debit, I have to transfer and pay a fee every time I want to make a purchase and refuse to give me a reason why, they claim limited cards but a brand new customer can... Read more
Complaint from Robert Pond on 13 February 2023 about Venmo.
I opened a new venmo account and transferred money from my bank account into venmo. I decided to transfer a portion back to my bank account the next day. The next thing I know venmo freezes my account... Read more
Complaint from Miss D on 21 January 2023 about Venmo.
According to a help chat, it says that if you want to cancel a pending transaction, Venmo could do it. When inquired about this they denied my request. I explained to several reps via chat, that I NEEDED MY... Read more
Complaint from @Ainsworth87 on 20 January 2023 about Venmo.
I was sent 100 through Venmo and I go to atm and couldn't get any money out. I called Venmo they tell me my acct was froze to send in a picture of my ID which I did then next... Read more
Complaint from larohrer on 13 November 2022 about Venmo.
I started receiving emails from Venmo about an account associated with my email. I don't have an account with Venmo and I don't want one. There was a credit card referenced that I didn't recognize. A payment... Read more
Complaint from @tanabhappy on 20 October 2022 about Venmo.
My fiancé Venmowed me $500.03 days ago, and they are withholding the funds and refuse to give it to me. I called Chase Bank and they said that they have had multiple calls about Venmo illegal activities. this has... Read more
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