While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Venmo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Venmo? Submit your Venmo complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Venmo.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Venmo complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 27 complaints about Venmo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Venmo's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Venmo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Venmo by calling 1-855-812-4430. For Venmo support through email, send your inquiry to support@venmo.com. If you want to reach out to Venmo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Jg1133 on 03 April 2024 about Venmo.
My account was frozen on 8/18/23 and refrozen on 1/27/24 they lied and said it was frozen on 1/27/24 and not in Aug. I have proof and they said they will no longer reply to my emails Read more
Complaint from burnsnicole1234 on 14 March 2024 about Venmo.
Yes on 1/18/24 $3,630.88 was deposited into my Venmo account and on that same day my wallet and phone was stolen out of my purse. I called Venmo immediately and all they did was freeze my account. The unauthorized transactions... Read more
Complaint from Shena Miller on 06 March 2024 about Venmo.
Feb 21 2024 me and my husband recieved our tax refund on venmo on my account we got it direct deposited there and that same day I sent my husband 4,000 dollars because we split of tax refund every year... Read more
Complaint from Bp63 on 21 February 2024 about Venmo.
On 02/15 I was attempting to retrieve $210 from my Venmo account. It was from my paycheck on the previous day. I need it for food and to pay my Amex Bill. With no warning or explanation, my account was... Read more
Complaint from Ciara337 on 19 January 2024 about Venmo.
They deactivated my account and now they wanna hold my funds for 180 days which is bullshit Read more
A friend of mine has a Birthday Yesterday so I sent money. Little did I know they had locked her out of that account (still open just locked) and created a new one. I called up this morning to sort... Read more
Complaint from ctolar898 on 18 December 2023 about Venmo.
On 12/14/23 I received a payment in the amount of $620 from a friend on venmo for a beach trip. This payment was received on 9:18am central standard time. At 9:23am on 12/14/23 venmo sent an email stating that my... Read more
I SENT THE FOLLOWING EMAIL TO VENMO AND THEY ARE NOT RESPONDING: Please respond to my dispute request ASAP. I don't know who the person is that used my bank debit card without my permission but they did 5 charges for... Read more
Complaint from notinterestedinthis on 20 October 2023 about Venmo.
I had an issue with my account. The website said in my situation to go to www.venmo.com/recover but that link just goes to a general venmo website Venmo is like a billion dollar company--they can do better than that. Read more
Complaint from Faithkabala1 on 07 October 2023 about Venmo.
Got thi email and its ni saying i hve ti oay 409 more dollars?!!!!! Greetings, valued customer. Your payment has been reported as being withheld. PENDING: Regrettably, there was a small issue preventing us from crediting your account with $100.00 USD... Read more
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