While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Venmo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Venmo? Submit your Venmo complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Venmo.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Venmo complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 27 complaints about Venmo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Venmo's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Venmo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Venmo by calling 1-855-812-4430. For Venmo support through email, send your inquiry to support@venmo.com. If you want to reach out to Venmo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Jashpiel on 19 September 2023 about Venmo.
My Venmo account was suspended without explanation and I have a $400 Venmo balance right now that I am not able to access. I was told by Venmo that I should have received an email from them detailing why it... Read more
Complaint from Karmyn-Larson2 on 29 August 2023 about Venmo.
I was a victim of fraud btw 2/2023 and 6/1/2023. I disputed transactions as I began learning of the fraud and on 6/5/2023 and filed a police report who advised that I attempt to reinstate my Venmo account- Venmo refused... Read more
Complaint from Karmyn-Larson2 on 05 August 2023 about Venmo.
I filed a complaint with better business bureau and was not happy with outcome. No this does not bring this matter to a close as I did not violate any user agreement. I was a victim of a scam and fraud... Read more
Complaint from Tonda on 03 August 2023 about Venmo.
Ohkaytacos is a rescue in which I’ve donated through this platform for several years. You have frozen their Venmo account WHICH the $$$ immediately comes out of “our”bank’s!!! This is a nonprofit with receipts,... Read more
Complaint from Wakki on 01 August 2023 about Venmo.
I downloaded Venmo. They asked for identification. I gave them identification. They said verified. I may begin using my account and depositing money. I had 300 deposited in it. Venmo froze my account. They said there was some security issues.... Read more
Complaint from Hatevenmo619 on 25 July 2023 about Venmo.
I was sent $50 to use for groceries as it has been a tough couple months will illness. When I tried to transfer it, Venmo froze my account. No notification of any kind was sent to me. They just froze... Read more
Complaint from Careynote on 21 July 2023 about Venmo.
Someone was able to get into my account. They made a $50 charge as well as adding a new debit card and transferring $445 into it. I had immediately changed my password when I got the email saying someone was... Read more
Complaint from Mclovin4343 on 18 July 2023 about Venmo.
I tried to purchase Bitcoin several times and my card kept declining. So I bought a prepaid American Express card. Linked that card to my Venmo account. Tried to purchase Bitcoin again and declined. So my cousin and I we... Read more
Complaint from @Susan-Newkirk-4 on 17 July 2023 about Venmo.
I have a Venmo account that I receive funds on when I do a job for somebody cleaning their home. Well, I had to dispute two transactions. Venmo took it upon themselves to freeze my account and say they refused... Read more
Complaint from Johnny -walker -29 on 10 July 2023 about Venmo.
On 06/07/23 my venmo account which I had for years warranty closed for reasons to which I still don't know why I called them several times and was told nothing just days before I was asked to send a photo... Read more
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