While Venmo offers a convenient way to handle digital payments, complaint data from our community has flagged several recurring issues users face with their accounts and transactions. Common complaints include account freezes or suspensions often without clear explanations, difficulties in recovering or transferring funds, and unresponsive customer service. Customers also report unauthorized transactions and issues with account security, which are sometimes not swiftly or adequately resolved.
To avoid these issues, we strongly advise customers to regularly monitor their account activity, enable all available security measures like two-factor authentication, and keep detailed records of transactions. If problems arise, contact customer service immediately and document all interactions with clear, concise information to facilitate resolution.
Do you have a dispute or had a bad customer experience with Venmo? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Venmo.
Our sentiment meter has detected that Venmo complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Venmo, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on March 12, 2026
We have received 1 complaints about Venmo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Venmo's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Venmo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Venmo by calling 1-855-812-4430. For Venmo support through email, send your inquiry to support@venmo.com. If you want to reach out to Venmo through their own website, you can use their contact form.
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Helpful experiences shared by verified Venmo customers. Search, discuss and connect with other people in our community.
Complaint from mrstp on 30 June 2022 about Venmo.
account was suspended with no notice or communication. reached out several times with no response. told they deactivated my account and will hold my funds for 6 months for no reason. can't afford for them to hold... Read more
Complaint from mrostad65 on 30 June 2022 about Venmo.
Venmo froze my account in December they've had 700 dollars of mine. That's still in my account my account I had linked to Venmo was closed because of there bogus fraud . No one has filed a complaint they didn't... Read more
Complaint from Myeshayi1 on 16 June 2022 about Venmo.
I just opened the acct yesterday so my friend could send me money! Not even in 15 mins they froze the acct and won’t allow me to get my money! This was money to save my place! Read more
Complaint from BillyBudd on 08 April 2022 about Venmo.
TWICE In 3 days; I have had ENDURE HOPELESSLY INEPT VENMO employees who MINDLESSLY RECITE _INAPPLICABLE_ and _IRRELEVANT_ procedures WRT [BANK] TRANSFERS… That is: In BOTH instances; VENMO RECEIVED, VERIFIED, and NOTIFIED ME That TWO BANK TRANSFERS Would be ‘Available to... Read more
Complaint from Janesj00 on 14 January 2022 about Venmo.
On Jan 4, 2022 I attempted to transfer $643 from Venmo to my banking account. I had no reason to make sure my account number was correct with Venmo as I had transferred money before without issue. Several... Read more
Complaint from Dustinbrogdon on 19 July 2021 about Venmo.
Unsuspend my account release funds credit for unauth trans Read more
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