While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Venmo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Venmo? Submit your Venmo complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Venmo complaint letter — and send it to their corporate office on your behalf.
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We have received 27 complaints about Venmo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Venmo's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Venmo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Venmo by calling 1-855-812-4430. For Venmo support through email, send your inquiry to support@venmo.com. If you want to reach out to Venmo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from DarkenedWill on 08 July 2023 about Venmo.
Years ago i opened a Venmo account to get money i was owed. Then i never used it again. Until in 2019 someone asked me for my Venmo to send me a service payment. I tried and it wouldn't let... Read more
Complaint from Anna_k on 19 June 2023 about Venmo.
My account was hacked. I discovered this by calling Venmo and providing information to verify my identity where the employee ed my credentials and then opened a fraud case. I have been in contact with Venmo back and forth via... Read more
Complaint from JPEsaiM2 on 19 June 2023 about Venmo.
I ordered two things from Amazon. Venmo charged my venmo account for $19.18 and $6.66. The also charged my T-Mobile debit card for the sane two amounts. I have sent them proof of what was done but they keep... Read more
Complaint from Shanaee40 on 13 June 2023 about Venmo.
I open a venmo account to receive some money... received the money left it in my venmo account to turn around someone accessed my account and took my money.. I filed a dispute with venmo got my money back to... Read more
Complaint from Tahataman80 on 06 June 2023 about Venmo.
Twice Venmo has returned my payment then charging me a $30 return fee when my bank has sufficient funds. Venmo then gives me the bs message saying my bank funds are insufficient which isn’t true. Read more
Venom Debit Card Account: Shareka Strange 2020 Martin Luther King Blvd Apt 8A Palestine Tx 75803-7902 Routing number: 031101279 Account number: 222190049599 Someone been using my Venom card without my consent ordering Doordash orders back to back I would like to get my... Read more
Complaint from @Tracy-Kemp-15 on 14 May 2023 about Venmo.
I paid vendors using my husband's venmo account instead of mine (accidentally). He disputed the charges, and then recognized the issue. We both called the bank to resolve the dispute. The bank, Middlesex Savings Bank, contacted VENMO, resolved... Read more
Complaint from BennyA on 23 April 2023 about Venmo.
I had a dispute opened and refunded to in full of 124$. Then they decide the next day to take the funds again. Talked to 4 different agents, they “understand “ my frustration lol. Read more
Complaint from MORTEZA GHEZAVAT on 18 April 2023 about Venmo.
I have had My phone stolen and the person used my phone and transfer 2007 dollars unauthorized to her account and Venmo has denied the transaction without give me a reason. Read more
Complaint from Jon Brown on 24 March 2023 about Venmo.
They won't give me a debit, I have to transfer and pay a fee every time I want to make a purchase and refuse to give me a reason why, they claim limited cards but a brand new customer can... Read more
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