Venmo complaint: No releasing funds

Name: No releasing funds
Item: Venmo
Rating: 1
Author: Robert

Open 13 Feb 2023 102 views Payment Providers

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Filed 13 Feb 2023 by Robert

I opened a new venmo account and transferred money from my bank account into venmo. I decided to transfer a portion back to my bank account the next day. The next thing I know venmo freezes my account requires that send them additional identification and they now tell me that it will be under refiew for an additional 7 business days,. Absolutely not acceptable.

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Case details

Status: Open
Company: Venmo
Filed: 13 Feb 2023
Rating: 1/5
Desired resolution: Release my funds.
Problem: Account frozen after bank transfer
About: payment app account

Progress

Filed
Company notified
Company replied
Resolved

13 Feb 2023 Complaint filed and published
13 Feb 2023 Message from Bizzy: we notified Venmo about this complaint.

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