Venmo complaint: Not Returning My Money
Filed 21 Jan 2023 by Deidre
According to a help chat, it says that if you want to cancel a pending transaction, Venmo could do it.
When inquired about this they denied my request.
I explained to several reps via chat, that I NEEDED MY Money back ASAP due to an emergency situation. They told me I would probably be contacted by a supervisor within the hour. That was 3 hrs ago!!! They also said my account is flagged! These people refuse to cancel the PENDING Transactions leaving me no option but to tell others about their POOR Customer Service.
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