Venmo complaint: REFUSING TO RELEASE TRANSFERRED FUNDS

Complaint from BillyBudd reported on 08 April 2022 about Venmo

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

TWICE In 3 days; I have had ENDURE HOPELESSLY INEPT VENMO employees who MINDLESSLY RECITE _INAPPLICABLE_ and _IRRELEVANT_ procedures WRT [BANK] TRANSFERS…

That is: In BOTH instances; VENMO RECEIVED, VERIFIED, and NOTIFIED ME That TWO BANK TRANSFERS Would be ‘Available to send or spend’ on APRIL 5 7, respectively … NEITHER was SO AVAILABLE; and BOTH INEPT “CUSTOMER SERVICE EMPLOYEES CONTINUALLY CITED THE INAPPLICABLE VERIFICATION PROCEDURE; leaving me WITHOUT THE ALREADY VERIFIED BANK TRANSFER FUNDS…

Suggested solution:

VENMO MUST IMMEDIATELY RELEASE THE REMAINING $99.90, NOT INTERFERE with THE SPENDING OF MY CURRENT BALANCE; and NOT INTERFERE _IN_ANY_WAY_ With the FIRST (AND LAST) SOCIAL SECURITY DIRECT DEPOSIT, scheduled for MAY 3…

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