My complaint:
I started receiving emails from Venmo about an account associated with my email. I don’t have an account with Venmo and I don’t want one. There was a credit card referenced that I didn’t recognize. A payment was made to someone I don’t know. The email was addressed the Kevin and my name is not Kevin. I have sent numerous emails to Venmo about getting the account closed. I was never asked by Venmo the verify my email or received any codes to verify my identity.
Suggested solution:
Close down this felonious account. Get better security. Make people verify their email and use text codes to verify identity, like real financial institutions do.