The Salvation Army USA Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about The Salvation Army USA over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering The Salvation Army USA's offerings.

Sentiment data last updated on May 7, 2024

The Salvation Army USA complaint process

Do you have a dispute or had a bad customer experience with The Salvation Army USA? Submit your The Salvation Army USA complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Salvation Army USA.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Salvation Army USA complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Salvation Army USA?

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The Salvation Army USA complaints chart

We have received 48 complaints about The Salvation Army USA over the last 12 months. The graph below shows a monthly breakdown.

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The Salvation Army USA complaint statistics

Curious about The Salvation Army USA's track record in addressing complaints within the Non-Profit category? Dive into the all-time complaints data right here!

307
Total complaints
307
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 307 ratings

The Salvation Army USA reviews: (307)

Authentic experiences shared by our community for your benefit.

employee breaking the law

Complaint from zgehret on 26 March 2022 about The Salvation Army USA.

We asked the salvation army to put my wife in a hotel during the last snow storm she has a heart condition and would not survive the cold.one of the salvation armys employee called the police and lied stating... Read more

Comments: 0
Rating:

Indecent exposer

Complaint from Jean Marie on 26 March 2022 about The Salvation Army USA.

One of your “workers” decided that it would be a great idea to whip out his penis and urinate in broad daylight. This is a condo complex and early in the mornings kids go outside. He was a 2 second... Read more

Comments: 0
Rating:

100$ sneakers?!?

Complaint from TooPoorToShopSalvationArmy on 04 March 2022 about The Salvation Army USA.

Hello, I recently took my son into the Salem NH Salvation Army to buy him a pair of sneakers. He was able to find a pair of size 8 Air Jordan sneakers, but when I looked at the price tag it... Read more

Comments: 0
Rating:

Double standards

Complaint from Single father on 17 February 2022 about The Salvation Army USA.

I have had no issues with anyone until I informed major ronda that she has assisted my ex wife in breaking the restraining order and if she will not allow me to have my son (who is on the paperwork)... Read more

Comments: 0
Rating:

Won't resolve anything

Complaint from Disgruntled in Altoona on 15 February 2022 about The Salvation Army USA.

I purchased an entertainment stand at this store. I tried to pick it up but the young boy there, my husband and myself could not get it out of the store. The manager is Tammy and she was out sick... Read more

Comments: 0
Rating:

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