The Salvation Army USA Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about The Salvation Army USA over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 26, 2024

The Salvation Army USA complaint process

Do you have a dispute or had a bad customer experience with The Salvation Army USA? Submit your The Salvation Army USA complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Salvation Army USA.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Salvation Army USA complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Salvation Army USA?

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The Salvation Army USA complaints chart

We have received 51 complaints about The Salvation Army USA over the last 12 months. The graph below shows a monthly breakdown.

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The Salvation Army USA complaint statistics

Curious about The Salvation Army USA's track record in addressing complaints within the Non-Profit category? Dive into the all-time complaints data right here!

306
Total complaints
306
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 306 ratings

The Salvation Army USA reviews: (306)

Authentic experiences shared by our community for your benefit.

Humiliation

Complaint from Krgarman on 26 January 2022 about The Salvation Army USA.

I’ve been homeless and staying at this shelter this will be my third night I understand bags need to be search for weapons the man in charge has been in my face since I arrive he’s done nothing but yell... Read more

Comments: 0
Rating:

Security service

Complaint from Sylvia tillman on 24 January 2022 about The Salvation Army USA.

Deliver donation and was made by security guard to take it back. It wasn,t time of donation. Rude security could had said that before hand not after. So took donations else where. Read more

Comments: 0
Rating:

Mistreated

Complaint from Nottabee on 22 January 2022 about The Salvation Army USA.

I have 3 small kids who are the ages of 1-3-5 we have to be put out the shelter at 5:30 a.m it was time it was so cold and rainy and they still put women out who has kids... Read more

Comments: 0
Rating:

Denied pandemic rental assistance

Complaint from CLupo on 20 January 2022 about The Salvation Army USA.

On January 11th 2022 I had an appointment with our local Salvation Army for help with rental assistance due to the covid19 pandemic. I had brought I all the information they had asked from me rental agreement 6 months of... Read more

Comments: 0
Rating:

I quit felt disrespected

Complaint from chinadolldymer@gmail.com on 19 January 2022 about The Salvation Army USA.

First accused of joy riding in the company van when I was in the kitchen.. Had me cook for shelter and hotels with no food handlers card. The major wrote a letter right in front of me to have me... Read more

Comments: 0
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Reality

Complaint from ewfpilot5@gmail.com on 28 December 2021 about The Salvation Army USA.

SA announced that donations are down! Surprise! Surprise! The WOKE Idiots that run SA stated the White People are Racist and White Supremacists!! Duh!! Whites are the main Donators! I have donated $1,500 every December for 23 years!... Read more

Comments: 0
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not proper precautions against Covid

Complaint from Human123 on 27 December 2021 about The Salvation Army USA.

No sanitizer. Machine has been blinking for a month, it hasn't been refilled. Workers are not putting enough food for all families, and helping themselves to food. Residents are waiting in stairwell for 15 minutes before dinner,... Read more

Comments: 0
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Conflict Resolution and Reconnect

Complaint from execmrsmith on 27 December 2021 about The Salvation Army USA.

Facility is utilized for RECONNECT and housing, 90 day and 180 day programs. Although programs of such are good, they can cause conflict especially due to one of their rules - They are not responsible for lost, stolen or tampering... Read more

Comments: 0
Rating:

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