The Salvation Army USA Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about The Salvation Army USA over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 20, 2024

The Salvation Army USA complaint process

Do you have a dispute or had a bad customer experience with The Salvation Army USA? Submit your The Salvation Army USA complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Salvation Army USA.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Salvation Army USA complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Salvation Army USA?

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The Salvation Army USA complaints chart

We have received 53 complaints about The Salvation Army USA over the last 12 months. The graph below shows a monthly breakdown.

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The Salvation Army USA complaint statistics

Curious about The Salvation Army USA's track record in addressing complaints within the Non-Profit category? Dive into the all-time complaints data right here!

306
Total complaints
306
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 306 ratings

The Salvation Army USA reviews: (306)

Authentic experiences shared by our community for your benefit.

Policy change. going WOKE

Complaint from SgtBillCo. on 24 December 2021 about The Salvation Army USA.

Recently read an article where the Salvation Army passed a policy where they will be going more WOKE . More in line with the Radical Left. and their Critical Race theory. The Salvation Army was built by American loving Patriots... Read more

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Toys for kids

Complaint from Sheri on 23 December 2021 about The Salvation Army USA.

I know this was a couple of years ago but we reached out to church and tried to get help for my kids as I was going to school for cna! So at the time I had no funds for... Read more

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On December 21 I went to get some groceries they had me waiting over an hour then they told me I was not going to get some of the supplies that I needed and yet they gave everybody else the... Read more

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Salvation Army angel tree distribution

Complaint from McclurePaige on 18 December 2021 about The Salvation Army USA.

I am always appreciative but this is first year signed up for angel tree in many years and it was a disappointment. I went to pick up my daughter and nephews gifts today at 2pm at the Salvation Army Waynesburg... Read more

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Angel Tree gave my toys to someone else.

Complaint from Ceegee on 17 December 2021 about The Salvation Army USA.

I went to pick up my toys today at angel tree distribution center. Only to find that my stuffbags were given away to someone else. I waited an hour for nothing to be resolved. Was being ignored when I politely... Read more

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Harrassment

Complaint from Nemo on 15 December 2021 about The Salvation Army USA.

I filled out the paper work that was asked of me. I have a female roommate with a child and it asked who all lived in the house. So I put my roommates name with her daughter. When I was... Read more

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Feel punished or discriminated against. ..

Complaint from Sick in Ohio on 14 December 2021 about The Salvation Army USA.

I've been dealing with a severe debilitating medical issue that's taken a toll on me physically and mentally. I have some good days but mostly bad. I was working my handyman and restoration business up until July 2021 when I... Read more

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Water bill assistance

Complaint from Adw9571 on 13 December 2021 about The Salvation Army USA.

I called on Dec 6 @ 9:22am for the assistance. I was told I was the 4 person on the list. I called today and was told they ran out of funds to help me. How when I’m jus the... Read more

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