I not received my order
Complaint from Aissata cisse ep Diallo on 20 June 2021 about ROMWE.
Please I need my order or my money Read more
ROMWE complaints
ROMWE Complaint Sentiment: Neutral
Our sentiment meter has detected that ROMWE complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ROMWE, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 8, 2024
ROMWE complaint process
Do you have a dispute or had a bad customer experience with ROMWE? Submit your ROMWE complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ROMWE.
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Finally, we can turn your complaint into a professional ROMWE complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about ROMWE?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
ROMWE complaints chart
We have received 0 complaints about ROMWE over the last 12 months. The graph below shows a monthly breakdown.
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ROMWE complaint statistics
Curious about ROMWE's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
168
Total complaints
167
Open Complaints
0
Complaints pending
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Complaints resolved
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168 ratings
ROMWE reviews: (168)
Authentic experiences shared by our community for your benefit.
Where is my order?
Complaint from Alleyia on 19 June 2021 about ROMWE.
I’ve order my jewelry’s from may and the estimated time the order should come was June 7 or June 9th, and all now I can’t see my order come. I really need that order so please can you send me... Read more
Why can’t I order?
Complaint from Brittcamelia@icloud.com on 18 June 2021 about ROMWE.
My ROMWE account won’t let me order, a message keeps popping up everytime I want to pay for my order that saysi can’t order because my credit ratings are low! I need to order today and it won’t let me! Read more
my necklace didn’t come in
Complaint from kalietaylor2005 on 18 June 2021 about ROMWE.
okay so i ordered it on i think sometime at the end of may . and my date for it to be shipped to me was june 06-09 and it is late into june and i’m still not receiving it... Read more
Payment of import dutytax and clearance fees
Complaint from Mouhadiop0 on 17 June 2021 about ROMWE.
Hello my name is Mahamadou I order from romwe since two weeks with the shipping included in my transaction but now Dhl still asking me to pay the Payment of import dutytax and clearance fees but i did it... Read more
Faulty Product
Complaint from mvppetlvr on 16 June 2021 about ROMWE.
I was incredibly excited due to the fact that there were so many positive reviews and that the bag came with pins. Within 2 days of wear the ends of the bag began to fray, one of the pockets on... Read more
My bathing suits stay hasn’t came
Complaint from Christina Thomas on 14 June 2021 about ROMWE.
I order a bath suit a little while back and it said it would come on June 9 or June 10 but it still not here and I waited 3 extra days to see if it would come but it... Read more
I have not received any of my items I bought what’s going on I’ve ordered since may I got my first order not the other 2 orders yet… Read more
I ordered a swimsuit and it was almost $13.00 and what I received what a random pair of bikini bottoms and the website will not let me return it. Read more
Never got my package and I’m still waiting
Complaint from Ch9167 on 12 June 2021 about ROMWE.
This package was supposed to arrive 2 days ago and it’s still not shipped. It’s ridiculous like you guys scammed me. I ordered this 2 12 weeks ago. Read more
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