ROMWE complaint: Have not received my refund

Name: Have not received my refund
Item: ROMWE
Author: Adjoa

Open 23 Jun 2021 156 views Fashion

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Filed 23 Jun 2021 by Adjoa

I sent my package back to your warehouse and it says it has arrived at your warehouse but I still haven’t received my refund and the app says it hasn’t arrived at your warehouse.

ROMWE complaint: Have not received my refund — Photo Adjoa uploaded with this complaint

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Case details

Status: Open
Company: ROMWE
Filed: 23 Jun 2021
Desired resolution: It has been more than 2 weeks and I would like my refund back immediately. I’ve waited a long time and now I’m just upset with the service and don’t know if I’ll be ordering from here ever again.
Problem: Return reached warehouse, no refund
About: returned order
Dealing with it for: 2 weeks

Progress

Filed
Company notified
Company replied
Resolved

23 Jun 2021 Complaint filed and published
23 Jun 2021 Message from Bizzy: we notified ROMWE about this complaint.

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