i ordered 2 pj sets from rowme on may 24 been checking tracking said in english arriving 6-9to6-10 well now when i check tracking its in chinese and no updates ive contacted rowme 4 times by e-mail no response... Read more
ROMWE complaints
ROMWE Complaint Sentiment: Neutral
Our sentiment meter has detected that ROMWE complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ROMWE, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
ROMWE complaint process
Do you have a dispute or had a bad customer experience with ROMWE? Submit your ROMWE complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ROMWE.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional ROMWE complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about ROMWE?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
ROMWE complaints chart
We have received 0 complaints about ROMWE over the last 12 months. The graph below shows a monthly breakdown.
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ROMWE complaint statistics
Curious about ROMWE's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
168
Total complaints
167
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
168 ratings
ROMWE reviews: (168)
Authentic experiences shared by our community for your benefit.
Order Is not reached from last 2 months
Complaint from Navi kaur on 10 June 2021 about ROMWE.
I have ordered little order before 2 months and it's not reached. I am waiting from 2 months. oder no GRWMLY00Y000AVA. Read more
Wrong Size
Complaint from sunflower642 on 06 June 2021 about ROMWE.
I ordered three bathing suits and one was suppose to be a XL-2XL but instead when was delivered I recieved a Medium that did not fit. Read more
I payed 61 pound for a order and after waiting 4 weeks with the order still being processed I decided to refund it. However romwe are insisting that they have given me the refund after 2 months however I have... Read more
Never received order
Complaint from Abbybeverly50@gmail.com on 02 June 2021 about ROMWE.
I placed an order, never received it and then I noticed it had been returned! I did receive a refund, but I did not request the refund! Read more
Was being asked to pay additional charges when was told shipping was free
Complaint from Kimmysport on 26 May 2021 about ROMWE.
I ordered $106.44 worth of products for my daughter on this site where they said shipping and taxes were paid now a delivery guy from DHL came to my home on May 25th 2021 and said there was duty charges... Read more
Delivery Issue
Complaint from Lenyai on 20 May 2021 about ROMWE.
I having been waiting for a package and it finally says delivery but it wasn’t. There was nothing when I checked, I asked my neighbors and even tried contacting romwe and my local postal office but nothing worked. I would... Read more
Shipping Issue
Complaint from Muffin top on 19 May 2021 about ROMWE.
I didn’t get my package that I ordered back in the beginning of April Read more
The post office sent my order to the wrong address and cra kheads stole my clothes!!
Complaint from Saidahjahia on 17 May 2021 about ROMWE.
I understand this is not Romwes fault but they have done nothing abkut this i spent over 100$ on their clothes and i have not recieved one item of clothing, or my money back. Read more
We never received our order
Complaint from carlipayne2006 on 17 May 2021 about ROMWE.
We ordered a few items and it was suppose to go to 2001 New York Ave North Wildwood NJ 08260 but apparently went to 2210 New York Ave Unit 2210 in North Wildwood NJ. Read more
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