ROMWE complaint: NO REFUND

Name: NO REFUND
Item: ROMWE
Author: Leah

Open 4 Jun 2021 115 views Fashion

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Filed 4 Jun 2021 by Leah

I payed 61 pound for a order and after waiting 4 weeks with the order still being processed I decided to refund it. However romwe are insisting that they have given me the refund after 2 months however I have not received it.. I NEED THIS REFUND!!!

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Case details

Status: Open
Company: ROMWE
Filed: 4 Jun 2021
Desired resolution: I would like the full refund or half of the refund back.
Problem: Refund claimed as sent, never received
About: clothing order
At stake: £61
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

4 Jun 2021 Complaint filed and published
4 Jun 2021 Message from Bizzy: we notified ROMWE about this complaint.

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