ROMWE complaint: Order says it’s been delivered but I haven’t received it

Name: Order says it’s been delivered but I haven’t received it
Item: ROMWE
Author: Jessa

Open 16 Feb 2021 151 views Fashion

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Filed 16 Feb 2021 by Jessa

I placed an order over 2 months ago and it says it’s been delivered but I haven’t received it yet. I want to know if I will be receiving my order or if I can get a return. Very disappointed

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Case details

Status: Open
Company: ROMWE
Filed: 16 Feb 2021
Desired resolution: Either refund my order or re send my order to me
Problem: Marked delivered but never received
About: clothing order
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

16 Feb 2021 Complaint filed and published
16 Feb 2021 Message from Bizzy: we notified ROMWE about this complaint.

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