ROMWE complaint: Paid for package never received

Name: Paid for package never received
Item: ROMWE
Author: Shania

Open 24 Dec 2020 193 views Fashion

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Filed 24 Dec 2020 by Shania

I ordered from ROMWE maybe a good three to four weeks ago, filled out the payment and address stuff all of that, and like said before it’s been a few weeks and I have yet to receive my package. I’m aware that it takes time to get shipped and delivered but prior orders from ROMWE have never taken more than a few weeks, just looking to see where my paid-for package is.

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Case details

Status: Open
Company: ROMWE
Filed: 24 Dec 2020
Desired resolution: Shipping delivering my package to my address asap, it's a paid-for package I would like to receive it mainly speaking that it was supposed to be a Christmas gift but it's not here let alone going to get here if even on time. Other than this inconvenience Merry Christmas, Happy Holidays.
Problem: Paid package not received after weeks
About: clothing order
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

24 Dec 2020 Complaint filed and published
24 Dec 2020 Message from Bizzy: we notified ROMWE about this complaint.

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