Complaint: Stinky smell

on 16 February 2021 about ROMWE in category Fashion

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My complaint:

Hello, I received my brown cooper turtle neck knitted dress I purchased from you guys and noticed a awful sweat stinky manly ish armpit smell from the armpits and neck area. I’m not happy about it for I purchased it in full price expecting it to be brand new not used? It had a strong smell to my room for a while because of it. Please advise what you can do for me as a new customer. Any questions contact me at hleeyang1245@gmail.com. Thanks!

-Hlee

0 0 votes
Justified complaint?

Suggested solution:

Whatever you guys think will be best and full satisfy for your customers. Possibly refund or discount.

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