ROMWE complaint: Asking for Exchange

Name: Asking for Exchange
Item: ROMWE
Author: Donna

Open 17 Feb 2021 168 views Fashion

Filed 17 Feb 2021 by Donna

Order no: GRWMSV0010004E6 10232020

MY GRANDDAUGHTER FAILED TO LET ME KNOW THAT THE PANTS, SKIRT, AND SHIRT WERE TOO BIG. WE ARE KEEPING THE HAT, IT WAS THE FOURTH ITEM IN THIS ORDER.

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Case details

Status: Open
Company: ROMWE
Filed: 17 Feb 2021
Desired resolution: I KNOW IT IS TOO LATE FOR A REFUND BUT I WOULD LIKE TO EXCHANGE THE ITEMS FOR SOMETHING ELSE. ALL ITEMS HAVE THE ORIGINAL TAGS AND BAGS THEY CAME IN. I HAVE AN ACCOUNT AND HAVE PLACED SEVERAL ORDERS WITH ROMWE AND BEEN SATISFIED
Problem: Wants to exchange oversized clothing items
About: clothing exchange

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