ROMWE Complaint Sentiment: Neutral

Our sentiment meter has detected that ROMWE complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ROMWE, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

ROMWE complaint process

Do you have a dispute or had a bad customer experience with ROMWE? Submit your ROMWE complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ROMWE.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ROMWE complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ROMWE?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ROMWE complaints chart

We have received 0 complaints about ROMWE over the last 12 months. The graph below shows a monthly breakdown.

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ROMWE complaint statistics

Curious about ROMWE's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

168
Total complaints
167
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
/10 168 ratings

ROMWE reviews: (168)

Authentic experiences shared by our community for your benefit.

WRONG DELIVERY LOCATION

Complaint from ranand on 19 July 2021 about ROMWE.

Hello, I saw that my package was delivered but checked and saw that it was not delivered to the right location and somebody else had signed for it that is not me but someone named Lorena Kutta from another country.... Read more

Comments: 0
Rating:

Shipping

Complaint from torrinboy06 on 15 July 2021 about ROMWE.

They said my items were delivered but it wasn't in the mail, doorstep, or none of the neighbors had it Read more

Comments: 0
Rating:

Didn’t receive my order

Complaint from Harshrai5500@gmail.com on 13 July 2021 about ROMWE.

Hello My name Harshdeep kaur . I placed an online order from your site . Mistakenly , I put wrong address and my package got returned. I am trying to contact your customer service from last 20 days i am... Read more

Comments: 0
Rating:

Order Not Arrived

Complaint from guerrero0703 on 12 July 2021 about ROMWE.

I ordered clothing and jewelry in June and it’s now July, it’s been a month and I haven’t received my package. Read more

Comments: 0
Rating:

My package

Complaint from amm137522 on 10 July 2021 about ROMWE.

It told me delivered and that I got my package but I don’t have my package I ordered 6 items and there not here Read more

Comments: 0
Rating:

Delivery

Complaint from Yan Sanchez on 10 July 2021 about ROMWE.

I ordered a package almost 3 weeks ago and a notification popped up and said it was delivered but I walked out my door step and there wasn’t the package. Read more

Comments: 0
Rating:

My shorts went to a different place

Complaint from Jinup44 on 06 July 2021 about ROMWE.

I ordered 4 pairs of shorts and it said it delivered but it never came and it never came to my house it went to a different location Read more

Comments: 0
Rating:

didn’t receive my package yet

Complaint from txlor.c5 on 06 July 2021 about ROMWE.

my order was supposed to arrive between June 26-29 I still have not received it I thought i should wait a little while because it said there might be a delay because of the pandemic which is understandable but I... Read more

Comments: 0
Rating:

Size

Complaint from Willow C on 05 July 2021 about ROMWE.

Ordered 5 pieces, all XL. The company has 2 sizing charts. I can't recall when an order was this bad. All 5 items were different, all were sized wrong, Read more

Comments: 0
Rating:

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