ROMWE complaint: didn’t receive my package yet

Name: didn’t receive my package yet
Item: ROMWE
Author: Taylor

Open 6 Jul 2021 196 views Fashion

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Filed 6 Jul 2021 by Taylor

my order was supposed to arrive between June 26-29 I still have not received it I thought i should wait a little while because it said there might be a delay because of the pandemic which is understandable but I got in contact with my local post office and they said a label was printed out but the item hasn’t been shipped even though the online tracker says it has been shipped I have spent quite a lot of money at romwe I just want the stuff I ordered.

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Case details

Status: Open
Company: ROMWE
Filed: 6 Jul 2021
Desired resolution: either give me my money back or send the items I purchased I am not just going to let this go
Problem: Order not shipped despite tracking update
About: clothing order

Progress

Filed
Company notified
Company replied
Resolved

6 Jul 2021 Complaint filed and published
6 Jul 2021 Message from Bizzy: we notified ROMWE about this complaint.

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