ROMWE complaint: WRONG DELIVERY LOCATION

Name: WRONG DELIVERY LOCATION
Item: ROMWE
Author: destiny

Open 19 Jul 2021 200 views Fashion

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Filed 19 Jul 2021 by destiny

Hello, I saw that my package was delivered but checked and saw that it was not delivered to the right location and somebody else had signed for it that is not me but someone named Lorena Kutta from another country. The tracking number is 1441780281. Please help.

ROMWE complaint: WRONG DELIVERY LOCATION — Photo destiny uploaded with this complaint

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Case details

Status: Open
Company: ROMWE
Filed: 19 Jul 2021
Desired resolution: Either give me a refund or properly send me the package with my same orders again as compensation without any charges.
Problem: Package delivered to the wrong person
About: package

Progress

Filed
Company notified
Company replied
Resolved

19 Jul 2021 Complaint filed and published
19 Jul 2021 Message from Bizzy: we notified ROMWE about this complaint.

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