ROMWE Complaint Sentiment: Neutral

Our sentiment meter has detected that ROMWE complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ROMWE, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

ROMWE complaint process

Do you have a dispute or had a bad customer experience with ROMWE? Submit your ROMWE complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ROMWE.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ROMWE complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ROMWE?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ROMWE complaints chart

We have received 0 complaints about ROMWE over the last 12 months. The graph below shows a monthly breakdown.

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ROMWE complaint statistics

Curious about ROMWE's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

168
Total complaints
167
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
/10 168 ratings

ROMWE reviews: (168)

Authentic experiences shared by our community for your benefit.

Never received my order

Complaint from Youstinatanyous on 24 December 2020 about ROMWE.

I went to the post office they told me that they sent it to my Andreas but I never received it. And my Romwe app says that my order was failed to deliver Read more

Comments: 0
Rating:

Paid for package never received

Complaint from shaniancollins on 24 December 2020 about ROMWE.

I ordered from ROMWE maybe a good three to four weeks ago, filled out the payment and address stuff all of that, and like said before it's been a few weeks and I have yet to receive my package. I'm... Read more

Comments: 0
Rating:

never received order

Complaint from brookemeowwww on 23 December 2020 about ROMWE.

i never received my order and when i went to ask you guys you cleared all my history so it looks like i’ve never bought anything from you ever on the website. Read more

Comments: 0
Rating:

Package is late

Complaint from lexiwaisanen on 23 December 2020 about ROMWE.

I ordered some clothes from you and I still haven’t received them yet. I joined the military and I am home for only the holidays, I ordered the clothes and payed extra for shipping that would get them to my... Read more

Comments: 0
Rating:

No package received

Complaint from roses on 23 December 2020 about ROMWE.

I ordered on nov 28. got an updated tracking but usps never received their package. romwe did not tell me it was delayed. its a month later and still nothing. Read more

Comments: 0
Rating:

Missing package

Complaint from sbacon14 on 22 December 2020 about ROMWE.

I’ve been waiting on a package for almost a month. It was supposed to arrive on the 14th and it’s now the 22nd. It says it’s been stuck in transit. They either never shipped it or it’s lost. Read more

Comments: 0
Rating:

Order GRWMAT00T000AV2

Complaint from Waiting on 22 December 2020 about ROMWE.

This is my daughters Christmas gift. We ordered on December 1 and USPS indicate they are still awaiting package. We need this for Christmas in two days! Read more

Comments: 0
Rating:

I got the wrong order

Complaint from Whitneyhill98 on 21 December 2020 about ROMWE.

I ordered a matching outfit set. A purple crop top with bats on it and a matching skirt. What I received was a pair of pink pants.. please fix your mistake. Read more

Comments: 0
Rating:

package not delivered

Complaint from joyakay on 20 December 2020 about ROMWE.

My order says it delivered and I never received it. I want my order or my money back !!!!!! Read more

Comments: 0
Rating:

Package not received

Complaint from Korijaffe89 on 18 December 2020 about ROMWE.

There’s no tracking updates. It’s way past the delivery date and I still have nothing and can’t find anywhere on the site to contact a real person. This is insane. Read more

Comments: 0
Rating:

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