ROMWE Complaint Sentiment: Neutral

Our sentiment meter has detected that ROMWE complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ROMWE, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 19, 2024

ROMWE complaint process

Do you have a dispute or had a bad customer experience with ROMWE? Submit your ROMWE complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ROMWE.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ROMWE complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ROMWE?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ROMWE complaints chart

We have received 0 complaints about ROMWE over the last 12 months. The graph below shows a monthly breakdown.

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ROMWE complaint statistics

Curious about ROMWE's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

168
Total complaints
167
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
/10 168 ratings

ROMWE reviews: (168)

Authentic experiences shared by our community for your benefit.

Delivery time overdue

Complaint from Gurpreet on 16 May 2021 about ROMWE.

I have placed an order 3 months ago but I haven't received my order yet.. in the tracking from last 2 months it's shows that in processing now I don't want this order I need my money back.. Read more

Comments: 0
Rating:

Burnt pajamas bad quality

Complaint from l1a.xx on 12 May 2021 about ROMWE.

I ordered pjs and they say they are able to be ironed and i have actually ordered 4 specifically to get ironed and now all have been ruined Read more

Comments: 0
Rating:

order complaint

Complaint from Chandlerla006 on 06 May 2021 about ROMWE.

ordered a bathing suit and when tracking package it says that the order it insignificant. Read more

Comments: 0
Rating:

Hacked

Complaint from Alice Wildman on 05 May 2021 about ROMWE.

There has been a data breach and a hacker has got hold of my information from Romwe. I have lost 15 years worth of memories and photos. Pictures of my baby, my time travelling as they have wiped my social... Read more

Comments: 0
Rating:

Very poor quality

Complaint from Njmoles44. on 04 May 2021 about ROMWE.

I purchased my daughter a bed set and it stated that it came with a comforter. The package arrived the items were so thin like paper! Then when I wanted to return it they want to say I have to... Read more

Comments: 0
Rating:

Did not receive my order

Complaint from ambermarieg3 on 03 May 2021 about ROMWE.

I have two account with ROMWE, I have been a returning customer for years. This is the first time I never received my package but it seems impossible to get anywhere with their customer service. I contacted USPS, I left... Read more

Comments: 0
Rating:

Refunds

Complaint from 90102892 on 30 April 2021 about ROMWE.

I ordered quite an expensive package from ROMWE. A few days after the time frame was moved I started asking customer service what was happening. I tried many days in a row and they couldnt give me an answer. Finally... Read more

Comments: 0
Rating:

Money

Complaint from gisellecruz on 27 April 2021 about ROMWE.

I had canceled one of my orders and the money was taken out of my bank account Read more

Comments: 0
Rating:

Didn’t get my order!!!

Complaint from bryleighray on 26 April 2021 about ROMWE.

So i paid over 30$ for bathing suits on romwe and they never came in. it’s been a month since i ordered it and it was supposed to come in days ago. i’m pissed Read more

Comments: 0
Rating:

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