ROMWE complaint: my order

Name: my order
Item: ROMWE
Author: alessia

Open 11 Jun 2021 196 views Fashion

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Filed 11 Jun 2021 by alessia

i ordered 2 pj sets from rowme on may 24 been checking tracking said in english arriving 6-9to6-10 well now when i check tracking its in chinese and no updates ive contacted rowme 4 times by e-mail no response and the live chat is ridiculous no live person its a computer.

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Case details

Status: Open
Company: ROMWE
Filed: 11 Jun 2021
Desired resolution: they should answer my e-mails and get my tracking updated and get my package here
Problem: Package late, tracking stopped updating
About: pajama sets

Progress

Filed
Company notified
Company replied
Resolved

11 Jun 2021 Complaint filed and published
11 Jun 2021 Message from Bizzy: we notified ROMWE about this complaint.

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