ROMWE complaint: Faulty item

Name: Faulty item
Item: ROMWE
Author: Hannah

Open 20 Jan 2021 170 views Fashion

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Filed 20 Jan 2021 by Hannah

I have received this lingerie set and stitching at the back has come completely undone and the clip at the back has come off completely. I will show a picture for proof.

ROMWE complaint: Faulty item — Photo Hannah uploaded with this complaint

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Case details

Status: Open
Company: ROMWE
Filed: 20 Jan 2021
Desired resolution: I would like a refund please as it’s none wearable.
Problem: Stitching undone and clip fell off
About: lingerie set

Progress

Filed
Company notified
Company replied
Resolved

20 Jan 2021 Complaint filed and published
20 Jan 2021 Message from Bizzy: we notified ROMWE about this complaint.

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