ROMWE complaint: Package

Name: Package
Item: ROMWE
Author: Jennifer

Open 21 Mar 2021 208 views Fashion

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Filed 21 Mar 2021 by Jennifer

My daughter has bought an octopus stuffed toy and when she got it and turned it inside out the entire stuffing is coming out of the stitches. She has gone on the website and due to it being a final sale she can’t return it. I would like a refund of a new one sent out. Please email me back with an answer.

ROMWE complaint: Package — Photo Jennifer uploaded with this complaint

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Case details

Status: Open
Company: ROMWE
Filed: 21 Mar 2021
Desired resolution: I would like to have an exchange for a new one.
Problem: Stuffing coming out of toy seams
About: stuffed toy

Progress

Filed
Company notified
Company replied
Resolved

21 Mar 2021 Complaint filed and published
21 Mar 2021 Message from Bizzy: we notified ROMWE about this complaint.

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