ROMWE complaint: Broke items

Name: Broke items
Item: ROMWE
Author: Kamila

Open 17 Dec 2020 183 views Fashion

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Filed 17 Dec 2020 by Kamila

Hello I made purchase for Christmas and I really disappointed. All of 3 Fiber Optic Decorative Light don’t work and flower light I can’t check because has non UK plug which wasn’t discrabe on advert.
Could you help me solve the problem please
Best regards
Kamila Kolczynska
Order no GRWMAT00900039P

ROMWE complaint: Broke items — Photo Kamila uploaded with this complaint

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Case details

Status: Open
Company: ROMWE
Filed: 17 Dec 2020
Desired resolution: I'd like refund, can send items back on seller costs I can also show videos with proof that items are faulty.
Problem: Fiber optic lights do not work
About: decorative lights

Progress

Filed
Company notified
Company replied
Resolved

17 Dec 2020 Complaint filed and published
17 Dec 2020 Message from Bizzy: we notified ROMWE about this complaint.

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