Our sentiment meter has identified a 100% increase in complaints about John Player Cigarettes over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering John Player Cigarettes's offerings.
Sentiment data last updated on May 5, 2024
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We have received 27 complaints about John Player Cigarettes over the last 12 months. The graph below shows a monthly breakdown.
Curious about John Player Cigarettes's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Traynor on 01 August 2020 about John Player Cigarettes.
Hi, been smoking these for as long as I can remember and the last couple of weeks I am not getting the same draw and most importantly the cigarette keeps going out. Thinking of changing but don't really want to.... Read more
Complaint from deano on 31 July 2020 about John Player Cigarettes.
There was little balls of tar in my pouch of gold leaf tobacco Read more
Complaint from Julies on 30 July 2020 about John Player Cigarettes.
I took my cigarette out of the packet to see that the filter was not put on the cigarette properly and it fell off. Read more
Complaint from Notahappycustomer on 29 July 2020 about John Player Cigarettes.
I got 19 cigarettes in a pack instead of the 20 I just had a filter! Not happy as they are so expensive! Read more
Complaint from Andi on 29 July 2020 about John Player Cigarettes.
I have brought jps player superkings for years now,but recently on numerous occasions I open the packet to the lid falling to bits,as they are so expensive I don't expect to half my cigarettes falling out in bag,sometimes getting snapped.esp... Read more
Complaint from Srumsey on 27 July 2020 about John Player Cigarettes.
I have smoked JPS cigarettes for over 35 years and have remained very loyal to this brand but I am becoming more and more disappointed by the poor quality of these cigarettes as it would seem that along with tobacco... Read more
Complaint from Mit on 24 July 2020 about John Player Cigarettes.
The whole 2 30 boxes wer all dryed up and dusty. I hsve been smoming tgem for years and no hassle before. Read more
Complaint from louiseevans on 24 July 2020 about John Player Cigarettes.
I have been smoking jps for years and never had a problem until through the lockdown they seem 2 be a bit different from the original packaging and I can't hardly get a drag out of them and its making... Read more
Complaint from Becky03 on 24 July 2020 about John Player Cigarettes.
The orange skin around the filter isn’t wrapped around the cigarette properly and isn’t in contact with the the rest of the skin neither the filter, therefore it’s not smokeable. Read more
Complaint from Rik on 24 July 2020 about John Player Cigarettes.
Numerous cigarettes not sealed at the butt, An loosely packed does not burn for more than a few seconds Read more
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