John Player Cigarettes Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about John Player Cigarettes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 12, 2024

John Player Cigarettes complaint process

Do you have a dispute or had a bad customer experience with John Player Cigarettes? Submit your John Player Cigarettes complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of John Player Cigarettes.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional John Player Cigarettes complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about John Player Cigarettes?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

John Player Cigarettes complaints chart

We have received 27 complaints about John Player Cigarettes over the last 12 months. The graph below shows a monthly breakdown.

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John Player Cigarettes complaint statistics

Curious about John Player Cigarettes's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!

453
Total complaints
453
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 453 ratings

John Player Cigarettes reviews: (453)

Authentic experiences shared by our community for your benefit.

Faulty cigarettes

Complaint from Mandy moo 82 on 29 April 2022 about John Player Cigarettes.

I bought a pack of cigarettes from Asda Huntly. Msg usual brand jps red. A few cigarettes have had holes in them which can’t be helped but took one out this morning and it’s unfinished. Read more

Comments: 0
Rating:

Poor quality

Complaint from Nikki101 on 22 April 2022 about John Player Cigarettes.

I have been buying gold leaf tobacco for many years and i have found it a good product but for the last month ive found the quality has declined with quite a few stalks and unfinished tobacco leaves with... Read more

Comments: 0
Rating:

Pack of John players smooth KS

Complaint from Valeriemw on 21 April 2022 about John Player Cigarettes.

I purchased a 25 pack of John players cigarettes and one who’s half side, 12 cigarettes you couldn’t get a puff, the papers were falling off and a pinhole in them very disappointing . This is the second time... Read more

Comments: 0
Rating:

Half empty cigarettes

Complaint from Shell35.22 on 13 April 2022 about John Player Cigarettes.

I buy a multipack of jps real red superkings weekly and this week at least 2 cigarettes in each packet have been half empty. I have just gone to light one and have had to throw it due to it... Read more

Comments: 0
Rating:

Dry Cigarettes

Complaint from Chrissy.2 on 09 April 2022 about John Player Cigarettes.

This is my second time buying a pkg of John players rich king and they were really dry and some of the tobacco was gone. The cigarettes were not full. Read more

Comments: 0
Rating:

Half empty cigarettes

Complaint from Francis Davis on 06 April 2022 about John Player Cigarettes.

I have been smoking JP Blue cigarettes for years I have been a very loyal customer I opened a pack and took out a cigarette and it was half empty I am complaining now because its not the first time... Read more

Comments: 0
Rating:

Damaged

Complaint from Wiggy1300 on 05 April 2022 about John Player Cigarettes.

Bought pouch of gold leaf Jps yesterday opened it this morning and it's all dry and the pouch is damaged Read more

Comments: 0
Rating:

Disappointed on the pakerging

Complaint from Richashley96@yahoo.co.uk on 01 April 2022 about John Player Cigarettes.

I opened my cigarette packet to find half of then and holes in the papers never had this before and was very disappointed in it as they are very expensive now I wondered what could have happened... Read more

Comments: 0
Rating:

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