Zoom Complaint Sentiment: Neutral

Our sentiment meter has detected that Zoom complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Zoom, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 18, 2024

Zoom complaint process

Do you have a dispute or had a bad customer experience with Zoom? Submit your Zoom complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Zoom.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Zoom complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Zoom?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Zoom complaints chart

We have received 0 complaints about Zoom over the last 12 months. The graph below shows a monthly breakdown.

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Zoom complaint statistics

Curious about Zoom's track record in addressing complaints within the Mobile App, Software category? Dive into the all-time complaints data right here!

322
Total complaints
322
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 322 ratings

Zoom reviews: (322)

Authentic experiences shared by our community for your benefit.

Over chargedcancelled

Complaint from Angry eyes on 27 February 2021 about Zoom.

I cancelled zoom due to a double charge. There is no contact for billing support. Now each month zoom attempts to charge my cancelled account. I canceled my credit card. Read more

Comments: 0
Rating:

Automatic renewal of plan without our consent

Complaint from Laura Evans on 23 February 2021 about Zoom.

Good day Please be advised that when we signed up for our Zoom Account 7003581884 in November we did not take up the option of an automatic billing. Please kindly reimburse the funds paid from our credit card for the... Read more

Comments: 0
Rating:

Zoom support or help

Complaint from Coopster on 23 February 2021 about Zoom.

I am an independent contractor working in Grants Development. I research andor write grants for a non-profit that helps homeless and low-income people in Southern Oregon, and now fire victims. I am also an independent contractor with the local school... Read more

Comments: 0
Rating:

Waiting room

Complaint from Ghosty on 21 February 2021 about Zoom.

The waiting room part of zoom is letting people in without my permission, it's a concern for me since people could join and do inappropriate things in front of my students Read more

Comments: 0
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Items not delivered

Complaint from Mricht1952 on 15 February 2021 about Zoom.

I ordered clip on sun glasses and wall neither has arrived Read more

Comments: 0
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Auto deduction from Credit card after cancellation

Complaint from Manisa on 14 February 2021 about Zoom.

I have cancelled my one month subscription on 10012021. But Rs 1534 - deducted automatically from my Credit card in January.Same thing happened this month also. Even after cancellation of my plan, Rs 1534- again deducted from my account Kindly... Read more

Comments: 0
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Customer service

Complaint from Helena on 13 February 2021 about Zoom.

I placed an order with zoom food in Shrewsbury today with abi deli at roughly 1.15pm the restaurant was showing as open on there site I then had a phone call from a man from zoom telling me that abi... Read more

Comments: 0
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Cannot reset my zoom password.

Complaint from David L. on 13 February 2021 about Zoom.

I forgot my password to my zoom account, and every time I click the forgot password button I get an email that directs me to give my email address. As soon as I give my email address, I receive... Read more

Comments: 0
Rating:

Can't cancel

Complaint from physholistic@gmail.com on 13 February 2021 about Zoom.

I am very ill covid patient and have to cancel my account. They won't help on phone. Nowhere I want this canceled please in case I die. Read more

Comments: 0
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