white board note working
Complaint from rajugkrishnan on 11 November 2021 about Zoom.
When I use the white board it does not work properly. Means when I draw something in it only a line is displayed. Read more
Zoom complaints
Zoom Complaint Sentiment: Neutral
Our sentiment meter has detected that Zoom complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Zoom, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
Zoom complaint process
Do you have a dispute or had a bad customer experience with Zoom? Submit your Zoom complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Zoom complaints chart
We have received 0 complaints about Zoom over the last 12 months. The graph below shows a monthly breakdown.
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Zoom complaint statistics
Curious about Zoom's track record in addressing complaints within the Mobile App, Software category? Dive into the all-time complaints data right here!
322
Total complaints
322
Open Complaints
0
Complaints pending
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Complaints resolved
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322 ratings
Zoom reviews: (322)
Authentic experiences shared by our community for your benefit.
Can get into this meeting
Complaint from Madmax 61 on 10 November 2021 about Zoom.
Can’t access Zoom while trying to enter meeting I am being denied because it says that because host kicked me out of meeting before I can’t log on that meeting. I donate towards that meeting why am I being denied... Read more
Given only 40 minutes when payment is done
Complaint from Edencita Olaer on 07 November 2021 about Zoom.
The zoom was not able to deduct from my account for two months because I've change my atm card. They send me notice and I replied three times that my replies were ignored. Last October 26, 2021 my zoom... Read more
Unable to resolve a simple problem
Complaint from Zoom -worst customer service on 23 September 2021 about Zoom.
Your request (12226020) has been updated. This is the Zoom live chat reference number. I have been trying to resolve a problem involving not being able to screen share an Excel file with a person that I shared the same file... Read more
Can't launch the Zoom Meeting
Complaint from waiyun1212@gmail.com on 11 September 2021 about Zoom.
Hi, my network is doing fine as I could still access to some other websites smoothly. However, I have had problems launching my zoom meeting for several hours now. My participants also experience similar kind of problem that they couldn't... Read more
Sexual harassment with spoken words
Complaint from Queen 999 on 08 September 2021 about Zoom.
Host Renil Abraham told the innocent guest Priyank Sharma: I'm over your pants. At 1 - 1:15 min section of the You Tube video. Over your pants is an idiom which means that the host is telling the guest that... Read more
Taking unauthorised funds
Complaint from Ggkirby on 07 September 2021 about Zoom.
I have a £14 a month account. Over the last two months they have decided with no authorisation to take £664 extra. I have filed the complaint nearly three weeks ago and am being fobbed off with no resolution or... Read more
Retract message
Complaint from nuryn ateeqah on 07 September 2021 about Zoom.
why don't you have a message retraction option?!!!?? you have direct message but not retract or delete message!! I was so embarassed because instead of messaging the right person i SENT IT TO EVERYONE WOULD IT HURT TO PUT AN 'ARE YOU SURE'... Read more
Password reset
Complaint from wraekae06 on 24 August 2021 about Zoom.
Good morning. I have forgotten my password of late, so have requested a change. However, once I get sent a reset email, it automatically signs me in using google. It doesn't show me my password and I am unsure of how to... Read more
Screen went black during meeting
Complaint from smbarlow@cn.edu on 21 August 2021 about Zoom.
My professor required a zoom meeting last night that is mandatory. I down loaded zoom to my computer 30 minutes prior to meeting time. At 8pm, I logged on for the meeting. 10 minutes into meeting my computer... Read more
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