Zoom Complaint Sentiment: Neutral

Our sentiment meter has detected that Zoom complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Zoom, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Zoom complaint process

Do you have a dispute or had a bad customer experience with Zoom? Submit your Zoom complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Zoom.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Zoom complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Zoom?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Zoom complaints chart

We have received 0 complaints about Zoom over the last 12 months. The graph below shows a monthly breakdown.

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Zoom complaint statistics

Curious about Zoom's track record in addressing complaints within the Mobile App, Software category? Dive into the all-time complaints data right here!

322
Total complaints
322
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 322 ratings

Zoom reviews: (322)

Authentic experiences shared by our community for your benefit.

Upgradation of monthly pro version automatically

Complaint from Absolutediet on 13 April 2022 about Zoom.

I had upgraded my basic version into Pro for one month that is from 7th March 2022 to 7th April 2022 but it has been upgraded automatically for one mor month and my money got debited automatically. I don't want... Read more

Comments: 0
Rating:

Really not happy!

Complaint from Mcmac123 on 30 March 2022 about Zoom.

Got my order completely wrong only thing that was right was chilly cheese bites, i paid for an adults meal and got a kids meal really not happy won’t be ordering from there again. Read more

Comments: 0
Rating:

Download

Complaint from Nmorin on 15 March 2022 about Zoom.

Either David bonds Jr or Michael Donavan of Pensacola Florida downloaded the app onto my head and have been using it to torture me for the last four years. Because they downloaded the app on my head they are using... Read more

Comments: 0
Rating:

1 month issue with Zoom IT that has not been resolved

Complaint from samz on 28 February 2022 about Zoom.

The problems with zoom persist. It has been 4 weeks since we first reported the problem, and our IT cannot resolve the issue. It affects our day-day working because it silently crashes, and it takes time before we know that... Read more

Comments: 0
Rating:

No one helped

Complaint from cliv on 09 February 2022 about Zoom.

In December 2021 I had some technical I discontinued my account and asked for my refund. Now I have to think of another form of setting up video live with family and business purposes. I just don’t think it’s fair... Read more

Comments: 0
Rating:

password nonsense

Complaint from morganjohnd on 02 February 2022 about Zoom.

tried to open zoom using known password and was blocked out. Tried password reset and it was useless. Blocked out again Read more

Comments: 0
Rating:

treated me like shit

Complaint from Zhuoli on 29 January 2022 about Zoom.

I had a doctor's visit a couple of days ago at the clinic. I took the medicine but am feeling not getting any better, even a bit worse, since I started to feel nauseous and co-occur other symptoms. and I... Read more

Comments: 0
Rating:

Zoom user hacks my bank account

Complaint from Elwanda walker on 28 January 2022 about Zoom.

A zoom user hacks my personal bank account monthly I have changed debit cards 4 times in three months yet my account gets charged from Las Vegas 114.00 each month I’m a 74 year old widow in a assisted living facility and... Read more

Comments: 0
Rating:

halted service

Complaint from James Perrone PhD. on 13 January 2022 about Zoom.

I have been paying over 15$ an month for extended meeting times for my meetings with clients and classes and I have been having meetings with this extension but three times in the past months, my sessions have been halted... Read more

Comments: 0
Rating:

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