Complaint: Automatic renewal of plan without our consent

on 23 February 2021 about Zoom in category Mobile App, Software

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My complaint:

Good day

Please be advised that when we signed up for our Zoom Account 7003581884 in November we did not take up the option of an automatic billing. Please kindly reimburse the funds paid from our credit card for the month of December and January which will be USD 29.98.

Kind Regards,

Edina C Chimarizeni
ADMINISTRATION

Wings Travel Bureau
44 Van Praagh Avenue,
Milton Park,
Harare
Tel: 0242 708661-5 or 08677004110
Skype: wingstravel.bureau
www.wings.co.zw

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Justified complaint?

Suggested solution:

Good day

Please can you carry forward one of the payments of $14.99 to cover for our March plan as we would like to use it end of March.

Your urgent assistance is much appreciated.

Kind Regards,

Edina C Chimarizeni
ADMINISTRATION

Wings Travel Bureau
44 Van Praagh Avenue,
Milton Park,
Harare
Tel: 0242 708661-5 or 08677004110
Skype: wingstravel.bureau
www.wings.co.zw

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