Zoom Complaint Sentiment: Neutral

Our sentiment meter has detected that Zoom complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Zoom, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 15, 2024

Zoom complaint process

Do you have a dispute or had a bad customer experience with Zoom? Submit your Zoom complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Zoom.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Zoom complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Zoom?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Zoom complaints chart

We have received 0 complaints about Zoom over the last 12 months. The graph below shows a monthly breakdown.

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Zoom complaint statistics

Curious about Zoom's track record in addressing complaints within the Mobile App, Software category? Dive into the all-time complaints data right here!

322
Total complaints
322
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 322 ratings

Zoom reviews: (322)

Authentic experiences shared by our community for your benefit.

Suspend my account with no explanation and not refund me

Complaint from verawatt on 14 December 2022 about Zoom.

I have been using my zoom account for more 2-3 years, never violate any terms, just use it to hold meeting, no violent content at all. Zoom suddenly suspended my account with no notification, no explanation. First, it caused me cannot use... Read more

Comments: 0
Rating:

No Invitations Sent

Complaint from Patrick Rioux on 10 December 2022 about Zoom.

Earlier today Sat. 10 December, after sending invitations by email to the other participant, it was not ly received by them. There was a long delay of ten minutes or more. We used different email providers in both directions with... Read more

Comments: 0
Rating:

Clock is false and the rewind is random

Complaint from DavidLixenberg on 14 October 2022 about Zoom.

As I already explained, when listening to a Zoom recording the rewind and the clock are not synchronised. The start and stop are random so to repeat any piece of the recording involves an enormous loss of time. Read more

Comments: 0
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Access premises without permission

Complaint from Mercia on 10 October 2022 about Zoom.

I'm the owner of the house in Vredenburg, an extra line was installed without my permission. Last time I told the people who were here not to, come and drill inside my wall. I was inside laying down, than I... Read more

Comments: 0
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Took over a truck driver almost hit me

Complaint from bradav on 16 September 2022 about Zoom.

I was on highway downhill bus Zoom almost came from left lane into right lane almost hit me i almost lost control please respond ASAP Read more

Comments: 0
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AUDIO MUSIC NOT PLAYING PROPER ON ZOOM SESSION

Complaint from HARISH MALKANI on 25 June 2022 about Zoom.

I PURCHASE NEW LAPTION ASUS K15 OLED, LATEST MODEL WHEN I INSTALL ZOOM FOR BUSINESS MEETING SPEAKER SOUND IS TO LOW WHEN SPEAKER SHARE MUSIC, ONLY WE CAN LISTEN MUSIC LYRICS NOT BACKGROUND SOUND TUNE. AND NORMAL... Read more

Comments: 0
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Zoom poor customer service

Complaint from Motley-Monster on 24 May 2022 about Zoom.

Zoom has truly dreadful customer service. I tried to change my password which took me 45 minutes as the system would not let me and I could not access my account. Could not get hold of a person to speak... Read more

Comments: 0
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TIME LIMITED

Complaint from PERSONEL MEETING on 20 May 2022 about Zoom.

ZOOM ID AND PW CHANGED WITH 40 MINUTE LIMIT Read more

Comments: 0
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