Violation
Complaint from diamondbaby20 on 04 August 2025 about Poppo Live.
I just started streaming live and i was violated due to poor broadcast why, I have complained Read more
Poppo Live Complaints Service & Advice
Most Common Poppo Live Complaints and Tips
While Poppo Live offers a platform for social interaction and entertainment, complaint data from our community has highlighted several recurring issues that users have faced. Common complaints include accounts being banned without reason, failures in face authentication, and coins or points disappearing from the app. Users also report difficulty logging in, issues with withdrawing rewards, and unresponsive customer support.
To avoid these issues, we strongly recommend users carefully follow the platform’s authentication procedures, regularly monitor their account activity, and keep records of all transactions. If problems do occur, promptly contact customer support, document all interactions, and gather proof to support your case.
How and why file a complaint about Poppo Live?
Do you have a dispute or had a bad customer experience with Poppo Live? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Poppo Live.
Poppo Live Customer Sentiment: Neutral
Our sentiment meter has detected that Poppo Live complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Poppo Live, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 26, 2025
Poppo Live complaints chart
We have received 17 complaints about Poppo Live over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
Poppo Live complaint statistics
Curious about Poppo Live's track record in addressing complaints within the Mobile App category? Dive into the all-time complaints data right here!
155
Total complaints
155
Open Complaints
0
Complaints pending
0
Complaints resolved
2.1
155 ratings
How to contact the customer service of Poppo Live?
Below, you will find the contact information for the complaint department of Poppo Live. To amplify the impact of your complaint, please use our complaint form.
Webcare email:
contact@poppolive.com
Contact form:
For Poppo Live support through email, send your inquiry to contact@poppolive.com. If you want to reach out to Poppo Live through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Bad reviews about Poppo Live: (155)
Helpful experiences shared by verified Poppo Live customers. Search, discuss and connect with other people in our community.
Scam , a username marjorjie with id: 18667897 scammed me of 100,000 coins and blacklisted me afterwards. I attached a screenshot below to show more evidence
Complaint from Mercygold1 on 28 June 2025 about Poppo Live.
A poppo user named Marjorjie with id:18667897 scammed me of 100,000coins today while trying to do exchange and she blacklisted afterwards Read more
Exiting the Agency
Complaint from Ingrid2 on 09 May 2025 about Poppo Live.
Due to the irreconcilable differences, my agent became angry and harassing me and blocking me from enjoying the Poppo experience. I have reported numerous times but with no assistance, i think it's really unfair that i cannot navigate the platform... Read more
unauthorised change of location
Complaint from MHealthHUB on 03 May 2025 about Poppo Live.
Dear Poppo Team, I am following up with deep concern regarding the unauthorised change of my account location, which I first raised previously and for which I’ve now provided supporting evidence via a screenshot showing my original location as the United... Read more
yesterday my account is suspended and now permanently banned please help give me last chance
Complaint from poppo club 56298460 on 30 April 2025 about Poppo Live.
yesterday my account is suspended and now permanently banned please help give me last chance please poppo Read more
Unauthorized transactions
Complaint from Spazztheninja on 04 April 2025 about Poppo Live.
I woke up to 6 unauthorized charges from Poppo Live, an app I've never downloaded or even heard of before today. Within one minute my card was charged 5 times for $1.08 and 1 time for $3.26. I immediately locked... Read more
Permanently banned
Complaint from DoraijapariAloma on 20 March 2025 about Poppo Live.
Good day poppo Team, I write to appeal for my account that was suspended Dora Aloma ID 49274067. I got permanently banned because I violated livestreaming platform. The feedback I got said a message was sent to me but honestly i didn't receive... Read more
Banned account
Complaint from Emmanuel Olushola on 14 March 2025 about Poppo Live.
I applied to withdraw from the poppo live app but got banned instead. I already try to complaint but this is what they say. As attached in the photo Read more
Banned my account
Complaint from Queen support unity on 20 February 2025 about Poppo Live.
Hello poppo customer service, can you please help me with my poppo account which got permanently banned since today, with a poppo number of 42077594 . The reasons are live streams violations but I disagree because I got only few... Read more
My authentication
Complaint from angelic mimi on 19 February 2025 about Poppo Live.
multiple authentication is not allowed Read more
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