My complaint:
I have used my friends credit card for our fraternal orders zoom account for 1 year at 199 usd. What happened was my friends credit card have been deducted monthly of 199 usd for two months now were infact I paid 199 usd for 1 year subscription. I was the one who transact this and was inform that thr 199usd is annual. Now we were billed monthly for 2 months so I have no choice but to close thr account qnd advised my friend to advise his bank not to allow deduction from Zoom anymore. I have used their customer service. The reply were stupid because it is autogenerated.
Suggested solution:
Refund the payment of 199 usd for second billing and extend the first payment to 1 year.
