Zoom complaint: Subscritions

Name: Subscritions
Item: Zoom
Rating: 1
Author: David

Open 25 Oct 2024 38 views Mobile App Software

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Filed 25 Oct 2024 by David

I wish to cancel my subscription and revert to the basic version. I am now semi-retired and rarely use Zoom. I cannot find any logical way to explain th is to Zoom. The system seems designed to frustrat e the user!

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Case details

Status: Open
Company: Zoom
Filed: 25 Oct 2024
Rating: 1/5
Desired resolution: Cancel my subscription
Problem: No clear way to cancel subscription
About: subscription

Progress

Filed
Company notified
Company replied
Resolved

25 Oct 2024 Complaint filed and published
25 Oct 2024 Message from Bizzy: we notified Zoom about this complaint.

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