Zoom complaint: Billing

Name: Billing
Item: Zoom
Author: James

Open 18 Jul 2021 173 views Mobile App Software

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Filed 18 Jul 2021 by James

I have informed Zoom several times that I do not wish to continue my subscription, but it continually presses me for payment for another year’s subscription. It does not respond to my explaining that I have ceased to use it’s subscription service for hosting zoom.

Zoom complaint: Billing — Photo James uploaded with this complaint

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Case details

Status: Open
Company: Zoom
Filed: 18 Jul 2021
Desired resolution: They should acknowledge my complaint, and cease to demand payment for a service I have informed zoom I no longer use.
Problem: Payment demands continue after cancelling
About: annual subscription

Progress

Filed
Company notified
Company replied
Resolved

18 Jul 2021 Complaint filed and published
18 Jul 2021 Message from Bizzy: we notified Zoom about this complaint.

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