Zoom Complaint Sentiment: Neutral

Our sentiment meter has detected that Zoom complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Zoom, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Zoom complaint process

Do you have a dispute or had a bad customer experience with Zoom? Submit your Zoom complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Zoom.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Zoom complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Zoom?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Zoom complaints chart

We have received 0 complaints about Zoom over the last 12 months. The graph below shows a monthly breakdown.

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Zoom complaint statistics

Curious about Zoom's track record in addressing complaints within the Mobile App, Software category? Dive into the all-time complaints data right here!

322
Total complaints
322
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 322 ratings

Zoom reviews: (322)

Authentic experiences shared by our community for your benefit.

No response to an account query

Complaint from The Old Brewery Management Co Limited on 28 May 2020 about Zoom.

I set up and account with Zoom and paid a subscription fee on the 21 April 2020. Unfortunately I made an error in my email address and have been unable to use the service using my subscription. I... Read more

Comments: 0
Rating:

Payment issue (auto charged without information)

Complaint from Kalpesh Panara on 09 May 2020 about Zoom.

I have a zoom Pro subscription for one month only i.e. form 6th April to 5th May 2020, I purchased only for one month. but, Zoom automatically charged for 2nd month also and money deducted without my information. when I... Read more

Comments: 0
Rating:

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