Zoom complaint: Auto deduction from Credit card after cancellation

Name: Auto deduction from Credit card after cancellation
Item: Zoom
Author: Manisa

Open 14 Feb 2021 267 views Mobile App Software

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Filed 14 Feb 2021 by Manisa

I have cancelled my one month subscription on 10012021. But Rs 1534 – deducted automatically from my Credit card in January.Same thing happened this month also. Even after cancellation of my plan, Rs 1534- again deducted from my account

Kindly look into this issue.
I want a complete refund of the amount ( Rs 3068-).

Zoom complaint: Auto deduction from Credit card after cancellation — Photo Manisa uploaded with this complaint

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Case details

Status: Open
Company: Zoom
Filed: 14 Feb 2021
Desired resolution: Refund of unauthorised deducted amount ( Rs 3068-)
Problem: Charged twice after cancelling subscription
About: monthly subscription
At stake: 3,068 INR

Progress

Filed
Company notified
Company replied
Resolved

14 Feb 2021 Complaint filed and published
14 Feb 2021 Message from Bizzy: we notified Zoom about this complaint.

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