While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Whataburger over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with Whataburger? Submit your Whataburger complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Whataburger.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Whataburger complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 13 complaints about Whataburger over the last 12 months. The graph below shows a monthly breakdown.
Curious about Whataburger's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Whataburger. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Whataburger by calling 1-800-628-7437. If you want to reach out to Whataburger through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Cantu on 17 July 2021 about Whataburger.
I called the store about my order being wrong. They didn’t put cheese my fries were cold . They took forever to make my order but brought it to me like it was just sitting there or something.. I was... Read more
Complaint from JT4834 on 17 July 2021 about Whataburger.
I went through the drive thru as I have thousands of times over the years. Ordered a number 2 with mayo and no pickles. Paid at the first window as asked and the sign said was given no... Read more
Complaint from Twin on 17 July 2021 about Whataburger.
Went to drive up window. Order fries 2 burgers and onion rings. Got home NoFries 2 weeks ago ordered salad with chicken Got home just saw a disgusting salad with nothing in it. Only greens. Person packaging should have seen the... Read more
Complaint from SoarinArch on 16 July 2021 about Whataburger.
As a former employee of Whataburger, I am extremely lenient about waiting for food, or taking orders etc. I understand the place gets busy, but under no circumstances should you have 4 cars in the drive through and struggle to... Read more
Complaint from Harrisgarry on 15 July 2021 about Whataburger.
In line for over 30 minutes worst service I have ever seen. Read more
Complaint from SSitton on 13 July 2021 about Whataburger.
Drove thru to get a meal today, 71321, at 12:43:26, Order 362586. After finishing the meal and tea I Removed the lid from the tea only to find s black Stringy slim on straw and in the ice. Hoping I don’t Get... Read more
Complaint from Denisesurber on 13 July 2021 about Whataburger.
I asked for a 2 with mayo mustard, extra pickles cheese , Onion rings with a large Dr pepper shake. ,I received a 1 no cheese with only mustard no pickles. Read more
Complaint from WillC on 13 July 2021 about Whataburger.
My order 551352 was taken at 0722 and did not receive my food until after 0740. When I pulled up to the window everyone was just standing around in clouding a man in jus plain clothes over 6 people. One... Read more
Complaint from NED on 13 July 2021 about Whataburger.
The local whataburger restaurant was short staffed. One of the carhops, for Line B) says that the restaurant only has 3 employees. One person making the food, one person taking orders, and one brining food to the patrons... Read more
Complaint from Lozano ericka on 12 July 2021 about Whataburger.
This is the second time we go to this location. However, on these 2 experiences they took 20 min to serve 1 combo. No one was in front of me, the whole crew was only focus on drive thru. I... Read more
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